Information Officer

Season's Greetings from all of us at Reading Mencap

Reading Mencap Christmas Closures

Season’s Greetings from everyone at Reading Mencap and best wishes for a Happy New Year.

The ME Day Activity Service will run as usual on Monday 23 December. It will be closed from Christmas Eve and reopen on Thursday 2 January.

The Family Support Service’s last day before Christmas will be Monday 23 December. The service will reopen on Friday 3 January.

The office will close on Monday 23 December and reopen on Thursday 2 January.


If you need help over the festive period:


Adult Social Care

A reduced service will be running over the Christmas period. This will be to support people who require urgent assistance on Tuesday 24 December, Friday 27 December, Monday 30 December and Tuesday 31 December. Normal services will be in place from Thursday 2 January.

The out-of-hours service will be running as usual. Call 01344 786 543.


Medical Assistance

You should use the NHS 111 service if you are ill or hurt and need help fast but it is not a 999 emergency. 

Call 111 or visit 111.nhs.uk.

Download an easy read guide to the NHS 111 service


Reading Walk-in Centre

Anyone can use Reading Walk-in Centre, 1st Floor, 103-105 Broad Street Mall, Reading RG1 7QA.

Opening times 8am – 8pm. The Walk-in Centre will be open on Christmas Day, Boxing Day and New Year’s Day.



The Accident and Emergency Department is based at the Royal Berkshire Hospital, Centre Block, Craven Road, Reading RG1 5AN. Tel: 0118 322 7019.

In a life-threatening emergency, a fire or when a crime is being committed, call 999 for the police, fire service or ambulance service.


When should I use 101?

You should call 101 to report crime and other concerns that do not require an emergency response.


Your local pharmacy

Pharmacies are the first place to go for minor health concerns. Stock up your medicine cabinets and order any repeat prescriptions in plenty of time. 

Pharmacy Name

Christmas Day

Boxing Day


New Year’s Day






Boots, The Oracle, Reading RG1 2AH

Tel: 01189 587 529




8am – 6pm


11am – 5pm

Boots, 47-48 Broad Street, Reading RG1 2AE

Tel: 01189 571 135






8am – 6pm



11am – 5pm

Oxford Road, 276 Oxford Road, Reading RG30 1AD

Tel: 01189 574 999



 10am – 6pm




10am – 6pm




10am – 6pm





Asda, Honey End Lane, Tilehurst, RG30 4EL

Tel: 01189 514 710




9am – 6pm


10am – 5pm

Lloyds within Savacentre, Bath Road, RG31 7SA

Tel: 01189 418 681




9am – 5pm


9am – 5pm





Asda, Chalfont Way, Lower Earley RG6 5TT

Tel: 01189 870 319




9am – 6pm


10am – 5pm

Boots, Unit 2, Asda Mall, Lower Earley RG6 5GA

Tel: 01189 311 750






10am – 4pm



10am – 4pm





Lloyds within Sainsbury’s, King Street Lane, RG41 5AR

Tel: 01189 775 276




9am – 5pm


9am – 5pm


Free and low cost activities over the Christmas period 2019

The Queens Arms, 24 Great Knolly Street, Reading RG1 7HL

New Beginnings have transformed the Queens Arms pub in Great Knollys Street, which is now used for a number of services, which include the All Night Café, a night shelter for the homeless, a community fridge for distributing free food for those in need and the After School Café offering meals, clothing and support for parents and children.


The Museum of English Rural Life (MERL)

6 Redlands Road, Reading RG1 5EX

No set events. The museum is always a free, safe and welcoming place to go.

The museum will be closed between Tuesday 23 to Friday 27 December. Tel: 0118 378 8660.


Christmas at The Oracle

This Christmas, The Oracle will be transformed into a magical frozen wonderland!   

Head to The Riverside and enjoy a series of wondrous wintry escapades at festive rink. 

You can watch dazzling ice acrobats entertain you, and more actors who will be getting everyone in the Christmas spirit.

Saturday 21st December - 4:30pm, 5:30pm & 6:30pm

Note the ice rink is for performances only. No public skating is available.


Circus on Broad Street, Reading

Saturday 21 December 1pm – 7pm.

Juggling with a comic twist, daredevil acrobatics, knife balancing and a fire show. These are top-of-the-big-top performers!


Vue Cinema Reading (next to The Oracle)

Autism Friendly screenings on the last Sunday of every month.

Sunday 29 December 10.15am.

Bing’s Christmas, a children’s film. Certificate U.

Price £4.99

Telephone number to book is 0345 308 4620